Frequently Asked Questions

Find quick answers to common questions about Lodgenda SSO

Creating a new account is simple:

  1. Click the "Create Account" button on the homepage
  2. Fill in your personal information (name, email, etc.)
  3. Create a strong password
  4. Verify your email address by clicking the link sent to your inbox
  5. Complete your profile setup

Once verified, you can immediately start using all Lodgenda SSO features.

If you've forgotten your password:

  1. Go to the login page
  2. Click "Forgot Password?"
  3. Enter your email address
  4. Check your email for a reset link
  5. Click the link and create a new password

The reset link expires after 24 hours for security reasons.

Two-factor authentication (2FA) adds an extra layer of security to your account by requiring two forms of verification:

  • Something you know: Your password
  • Something you have: Your phone or authenticator app

Benefits of using 2FA:

  • Protects against password theft
  • Reduces risk of unauthorized access
  • Required for compliance in many industries
  • Gives you peace of mind

We strongly recommend enabling 2FA for all accounts.

Yes, we take security very seriously. Our security measures include:

  • Encryption: All data is encrypted in transit and at rest
  • Compliance: We're GDPR compliant and ISO 27001 certified
  • Regular Audits: Third-party security audits conducted quarterly
  • Access Controls: Strict access controls and monitoring
  • Backup & Recovery: Regular backups with disaster recovery plans

Your privacy and data security are our top priorities.

Integration is straightforward using our APIs and SDKs:

  1. Register your application in the admin panel
  2. Get your client ID and secret
  3. Choose your integration method:
    • OAuth 2.0 / OpenID Connect
    • SAML 2.0
    • REST API
  4. Follow our integration guides
  5. Test your implementation

Check our API Documentation for detailed guides.

Lodgenda SSO supports all modern browsers:

  • Chrome: Version 90 and above
  • Firefox: Version 88 and above
  • Safari: Version 14 and above
  • Edge: Version 90 and above

For the best experience, we recommend keeping your browser updated to the latest version.

We accept various payment methods for your convenience:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • PayPal
  • Bank Transfer (for enterprise plans)
  • Purchase Orders (for enterprise customers)

All payments are processed securely through our certified payment providers.

Yes, you can cancel your subscription at any time:

  • No long-term contracts or cancellation fees
  • Cancel from your account settings
  • Access continues until the end of your billing period
  • Data export available before cancellation
  • Reactivation possible within 30 days

We're confident you'll love our service, but we believe in giving you the freedom to choose.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.